Last updated: February 15, 2026
Quick summary
- New subscriptions are eligible for a 7-day money-back guarantee.
- Request a refund by emailing support@billint.com with your order details.
- Approved refunds are processed to the original payment method in 7–10 business days.
Eligibility
If you purchased a new Billint subscription, you may request a refund within 7 days of the payment date. Requests must be sent from the email address associated with your Billint account and include sufficient purchase information for verification.
How to request a refund
- Email support@billint.com.
- Include your plan name, purchase date, invoice/order ID (if available), and the reason.
- Our team may ask for additional information to verify the request.
Tip:
Use a clear subject line like “Refund Request – [Plan Name]” for faster processing.
Refund timeline
Once approved, refunds are issued to the original payment method. Processing usually takes 7–10 business days, depending on your bank or payment provider.
Exceptions & exclusions
- Refund eligibility may be void if there is suspected abuse (e.g., repeated refund requests across multiple accounts).
- Chargebacks may result in account restrictions and can affect refund eligibility.
- Violations of our Terms of Service or fraudulent activity may lead to denial of a refund request.
Need help?
If you have questions about refunds, billing, or your subscription, contact our support team.